Warranty & Policies

By purchasing from this site, you agree to these terms and policies. Terms and Conditions applies to products found at this site and all associated links. A 90 day Limited Warranty applies only to ebike seat services purchased through Saul’s Upholstery & Drapery, LLC. This 90 day Limited Warranty covers any defect in the material or workmanship under normal use during the “Warranty Period”. We define “defect” as a “characteristic of a product which hinders its usability or safety for its intended purpose” and if present, please notify us within 3 days of item delivery and refrain from using the seat. At our discretion, Saul’s Upholstery & Drapery LLC. will repair product defects or replace the item at no charge. Ebikes have inherent risks and should be used with caution. Therefore, our products are designed with safety in mind. “Saul’s Upholstery” is not liable for any bodily injury or liability damages arising from but not limited to; an improperly affixed seat, modification to base and attachment bolts, or commissioning a design not offered on the site. The warranty starts 90 days from delivery date. The replacement item assumes the remaining warranty period. Issues from extended exposure to the elements, abrasive solvents/impacts, negligence, unauthorized modification, or acts of God are not covered by the warranty. Our handmade seats are made to order, there are no refunds. Materials are prepped after an order is placed, with the process finishing at a later stage. Dissatisfaction with foam density, inability to wait through production delays, and small cosmetic imperfections (as all handmade items), are reasons excluded for refunds. Refund inquiries are considered when explicitly made (in writing) within 3 days of item delivery. Only with valid, documented proof of extenuating circumstances**, and/or inspection of seat in original condition will a refund be granted. An 18% restocking fee is applied with refunds. All shipping & handling fees related to returned merchandise is the buyer’s responsibility. Additional shipping charges may occur when shipping internationally. “Refusing” merchandise during delivery will not grant a refund and item will be considered a donation to Saul’s Upholstery & Drapery, LLC.

We reserve the right, at our sole discretion, to change, modify, add or remove portions of these policies at any time. It is your responsibility to periodically inspect for changes. Color / Leather Disclaimer: Colors in pictures may differ slightly from actual item due to the lighting during photo shooting. Quality leather will have fat wrinkles, insect bite marks, healed scars & scratches. The absence of markings may indicate a leather of lesser quality, due to sanding removal of marks resulting in a thinner leather. **As defined by Saul’s Upholstery LLC.; extenuating circumstances are nonrecurring events that are beyond the customer’s control that result in a sudden, significant, and prolonged reduction in income or a catastrophic increase in financial obligations.

Patents pending on the following with the USPTO (United States Patent and Trademark Office)

Ebike Long & Short Saddle Front Nose (Extended through the front) Design
2. Rear Seat Attachments for Ebikes
3. Low Brat Styles for ONYX Seats
4. Extended Flat Top & Flat Top w/Lip for ONYX Seats
5. Ebike Saddle with Hump in Rear Quadrant