TERMS & POLICIES

OVERVIEW

This website is operated by Saul’s Upholstery & Drapery, Inc. Throughout the site, the terms “we”, “us” and “our” refer to Saul’s Upholstery & Drapery, Inc (SUD). SUD offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Policies” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”, “Purchase Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Our store is hosted on WordPress & WooCommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. It is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 – CUSTOM PRODUCTS OR SERVICES

Certain products or services are available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our return policies. We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor’s display of any color will be accurate. Leather Disclaimer: Quality leather will have fat wrinkles, insect bite marks, healed scars & scratches. The absence of said markings may indicate a leather of lesser quality, due to sanding removal of marks resulting in a thinner leather.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Editing / Changing Order Options: Saul’s Upholstery’s policy is to cancel then refund your original order and have a new one placed if an aesthetic or logistical detail needs to be made. If we are notified that the customer won’t be able to pick it up at the shipping address posted, then the billing address will be used by default. We have zero obligation to take heed to any aesthetic, name or shipping changes made to the order after it’s been placed on the site.

As a courtesy and on a case-by-case basis, we may grant order changes only when the following (4) requirements are met:

  • If we’re notified when the product is not in final stages of production. There is no set date for this process so early communication is key. It’s not our responsibility to keep customers posted on the stage of their item.
  • If there is a price difference owed, it must be paid within 24 hours of us granting the order change. Our process will not be paused as we await customer responses or payment. We do not save any payment information so credit cards (4% convenience fee if we run it) or Venmo / Zelle will have to be provided.
  • Any and all changes must be explicitly made in writing, dated, signed, with order number and sent to us at info@saulsupholstery.com or mailed to: Saul’s Upholstery, 44 West Passaic Ave, Bloomfield, NJ 07003, ATTN: Change for Order # (insert order number here)
  • Filing a chargeback with credit card company (after dissatisfaction from not getting desired order changes) will result in the issue going to NJ Small Claims Court and will be dealt with appropriately.

SECTION 6 – WARRANTY & RETURN POLICY

A 90 day Limited Warranty applies only to ebike seat services purchased through Saul’s Upholstery & Drapery, Inc and begins upon seat delivery date. This 90 day Limited Warranty covers any defect in the material or workmanship under normal use during the “Warranty Period”. Saul’s Upholstery & Drapery is not liable for any bodily injury or liability damages arising from but not limited to; an improperly affixed seat, modification to base and attachment bolts, or commissioning a design not offered on the site.

At our discretion, Saul’s Upholstery & Drapery LLC. will repair product “defects” or replace the item at no charge. We define “defect” as a “characteristic of a product which hinders its usability or safety for its intended purpose”. If a defect is present, you must notify us within 3 days of item delivery and refrain from using the seat. Failure to do so will void the warranty. Any replacement item assumes the remaining warranty period. Damage arising from extended exposure to the elements, abrasive solvents/impacts, negligence, unauthorized modification, or acts of God are not covered by the warranty. Our handmade seats are made to order and there are no refunds.

Dissatisfaction with foam density, dissatisfaction with embroidery service, inability to wait through production delays, and small cosmetic imperfections (as all handmade items), do not serve as a basis for a refund. Only with valid, documented proof of extenuating circumstances will a refund be granted. As defined by Saul’s Upholstery LLC.; extenuating circumstances are “nonrecurring events that are beyond the customer’s control that result in a sudden, significant, and prolonged reduction in income or a catastrophic increase in financial obligations.

Refund inquiries due to “defects” are only considered when explicitly made via email within 3 days of item delivery. If granted, a 20% restocking fee is applied with any refunds. All shipping & handling fees related to returned merchandise is the buyer’s responsibility. “Refusing” merchandise during delivery will not grant a refund and the item will be considered a donation to Saul’s Upholstery & Drapery, LLC. Additional shipping charges may occur when shipping internationally.

SECTION 7 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

SECTION 8 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 9 – THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 10 – SUBMISSIONS, USER CONDUCT, AND FEEDBACK

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content or communication that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments or communication will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Use of the Site is a privilege and You are solely responsible for Your Conduct while using the Site. As fellow customers, we understand how frustrating it can be to have an issue with your custom seat, or something wrong with your order. We can relate to dissatisfaction and even anger at times. However, we do not tolerate language (verbally or in digital communication) that we deem as rude, vulgar, impolite, condescending, racist, homophobic, indecent, or the like towards anyone on our team. If such a case occurs, after that, we do reserve the right to refuse service, terminate accounts, issue refunds, void warranties, cancel orders and ban customers or businesses entirely, at our sole discretion. These decisions are final and cannot be undone.

Blackmail is the federal crime of threatening to reveal embarrassing, disgraceful, out of context or damaging information about a person/company to the public unless money or any other commodity is given – to purchase silence. Blackmail is considered a federal crime and can be punishable by either fines or imprisonment depending upon the case specifics. The victim does not need to be a federal office-holder in order for blackmail to be prosecuted at the federal level. In such blackmailing cases, Saul’s Upholstery & Drapery will offer a warning at first, after that we will pursue litigation and refuse service, terminate accounts, issue refunds, void warranties, or cancel orders at our sole discretion. These decisions are final and cannot be undone.

SECTION 11 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. Click here to view our Privacy Policy.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 13 – PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 14 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Saul’s Upholstery, Inc., our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 15 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless Saul’s Upholstery and our subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 16 – SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 17 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 18 – ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of 44 West Passaic Ave, Bloomfield, NJ 07003.

SECTION 19 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info@saulsupholstery.com.

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